Personalized Care for Every Individual
18 years old and older.
Personalized Care for Every Individual
18 years old and older.
Office Policies
We do not accept any Health Insurance Plans for our Psychiatric Services!
Dr. Venera Miller is considered a Non-Participating Provider with All Insurance Companies. We stopped accepting most Health Care Insurances as Third-Party Payers in 2012. On January 1st, 2014, we stopped accepting the last insurance plan - Medicare. All insurance companies were notified about our decisions via necessary legal documents as certified letters. Once insurance plans received those letters, it was their responsibility to make necessary changes in their network to change the provider’s status from participating to non-participating providers. No Insurances were billed for any psychiatric services in Dr. Miller’s office since January 2014. Patients should contact their insurance companies to determine their out-of-network benefits. We will provide information to help patients submit for Medicare or out-of-network reimbursement on their own from their insurance company.
All services provided in our Psychosomatic Center (CIPM LLC) are qualified as a self-pay. The self-pay patients or patients with out-of-network benefits will be required to pay the full fee prior to each service provided. We accept only cash payments for any Initial Psychiatric Evaluations to eliminate the possibility of controlled substance diversion or prevent doctor shopping. Doctor shopping, a medical term, is the practice of visiting multiple physicians to obtain multiple prescriptions for otherwise illegal drugs or the medical opinion that one wants to hear. We accept cash, checks, Money order, and PayPal payments for any follow-up appointments. No credit cards are accepted at this time. There is a % fee ($4-10) associated with the use of Business PayPal. Please log in to PayPal and search for our business email [email protected] to make a payment. Patients should contact their insurance companies to determine their out-of-network benefits. We will provide information to help patients submit for Medicare or out-of-network reimbursement on their own from their insurance company.
Since we are a private outpatient psychiatric clinic and not a psychiatric emergency department/service, we only address our active patients' emergency issues. If you are not one of our active patients, please call 911 or go to the nearest emergency room. We do not provide any emergency appointments for new patients with whom the patient's-doctor's relationship has not been established yet.
We are no longer making reminder calls. The absence of a reminder call does not relieve you from your responsibility to provide us with a 24-hour cancellation notice for follow-up appointments and 48-hour cancellation notice for initial evaluation you are unable to keep. You will be getting a text reminded or voice reminder on your provided phone number 24 hrs before your scheduled appointment. Please reply to the text message to confirm or cancel your upcoming appointment. The text message also will provide you with the links to the telepsychiatry session.
Past due balances and fees for miscellaneous requests are due at the time check of the visit. There is a $50.00 charge for all returned checks. The patient will receive one phone call regarding this matter. The payment is required within 48 hrs of notification that the check was returned. We will not accept the check from those patients whose check was returned at least once. Non-payment will result in legal action from the State's Attorney Office and discharge from all services.
You have to arrive 15-20 minutes early for the initial evaluation to fill out the paperwork. We accept cash only for 1 hr of Initial Evaluation. Being twenty or more minutes late for the initial evaluation will result in the cancellation of your appointment, and appropriate cancellation fees will be applied.
If you have not been seen by the physician for more than six months, you will not be given refills on any medications (scheduled or non-scheduled). You must schedule a follow-up appointment and be re-evaluated for the effectiveness of the current medication regimen and possible side effects or complications. If you have not been seen in an office for more than three months, you will not be given refills on any Anxiolytic Medications (Benzodiazepines: Xanax, Ativan, Valium, Klonopin, and others) as well as ADHD medications (Stimulants: Adderall, Ritalin, Vyvanse, Concerta, Dexedrine and other). Make sure you allow sufficient time to have your appointment scheduled to be re-evaluated for the necessity of controlled medications and to avoid possible withdrawal symptoms due to the abrupt discontinuation of Benzodiazepines.